Frequently asked questions

Discover the answers to your flooring related questions.
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Your flooring questions answered

At Flooring Providers, we're specialists in providing commercial interior projects with all kinds of flooring solutions. From carpet tiles to  wood, vinyl and laminate flooring, our experts are on hand to guide you to a flooring specification that works for the sustainability, performance and aesthetic objectives of your project. Our FAQs cover many important  topics on the correct specification of flooring in education, office, leisure, healthcare, housing and more.

What is the Wear Classification?

The "Wear Classification" of flooring refers to its durability and suitability for different levels of foot traffic. Higher wear classifications mean the floor is more durable and better suited for high-traffic areas. This helps you choose the right floor for your specific needs and ensures long-lasting performance.

What is the difference between dryback and loose lay?

The main difference between the two lies in their installation methods. Dryback, or glue-down, requires adhesive for installation and provides a seamless finish. Loose lay on the other hand, can be installed without glue, offering easier installation, uplift and removal at end of life. Loose lay flooring is also another term for click installation.

What are the main sustainable advantages of using cork?

Cork is harvested from the bark of cork oak trees without harming them and is a renewable resource that regenerates every 9-12 years. Cork flooring is also biodegradable at the end of its lifecycle. Cork contributes to better indoor air quality by being hypoallergenic and resistant to mold and mildew.

Do I need to prepare my floor before installing carpet tiles?

Yes, proper floor preparation is essential before installing carpet tiles. The subfloor should be clean, dry, and free of any debris or old adhesive. Any cracks or uneven areas should be repaired to ensure a smooth and level surface for the best results.

Do I need any glue or adhesives when I install my carpet tiles?

In most cases, carpet tiles do require a special tackifier for proper installation. However, some carpet tiles come with a magnetised backing or self-adhesive that eliminates the need for additional glue.

Will my carpet tiles require underlay?

Carpet tiles typically do not require underlay, as they are designed with a built-in backing that provides cushioning and stability.

What are the key benefits of carpet tiles?

Carpet tiles improve the acoustics of a space, while also bringing greater comfort. Available in various colours and patterns, they allow for creative designs and easy customisation. Designed to withstand heavy foot traffic, they are ideal for commercial environments. Individual tiles can be replaced if damaged or stained, making maintenance convenient and cost-effective. They are simple to install and replace, reducing downtime and labour costs.

What does pile height mean?

Pile height refers to the length and density of the carpet fibres from the backing to the tip. It affects the carpet’s appearance, feel, and durability. Shorter pile heights are more durable and easier to clean, making them ideal for high-traffic areas, while longer pile heights offer a softer, more luxurious feel.

What is the difference between nylon and polypropylene?

Nylon is known for its durability, resilience, and resistance to wear and stains, making it ideal for high-traffic areas. Polypropylene is highly resistant to moisture and stains and is more affordable, but it is less resilient and may not wear as well over time.

What is LVT flooring?

Luxury Vinyl Tile (LVT) flooring is a versatile and durable flooring option that mimics the appearance of natural materials like wood or stone. It is made from multiple layers, including a wear layer for protection, a printed design layer for realistic visuals, and a resilient core layer for stability and comfort. LVT is water-resistant, easy to maintain, and ideal for both residential and commercial spaces.

Is an LVT floor suitable for underfloor heating?

Yes, LVT flooring is generally suitable for underfloor heating systems. Its construction allows for efficient heat transfer, making it a compatible choice for maintaining comfort and efficiency in heated spaces.

Is an LVT floor recyclable?

Yes, LVT flooring can be recycled if stringent installation requirements are met. Many manufacturers offer recycling programs or partner with facilities that accept old LVT for recycling, contributing to sustainability efforts in the flooring industry.

What is the difference between LVT and laminate flooring?

The main difference lies in their construction and material composition. LVT consists of vinyl layers that mimic the look of natural materials like wood or stone, offering durability, water resistance, and ease of maintenance. Laminate flooring comprises a fibreboard core with a photographic layer covered by a clear protective layer. It’s also durable but typically offers less water resistance than LVT.

What are the advantages of laminate flooring?

It is highly durable and resistant to scratches, stains, and wear, making it ideal for high-traffic areas. Easy to install and maintain, laminate flooring provides a cost-effective alternative to hardwood while mimicking its appearance.

What makes a good commercial entrance mat?

A good commercial entrance mat will be made from robust materials to withstand heavy foot traffic, while being effective at trapping dirt and moisture to keep interior floors clean. The design should complement the building’s interior. Finally, it should be easy to clean and maintain for long-term use.

How durable is entrance matting and what is its lifespan?

The durability of an entrance mat depends on the suitability of the mat for the specification required. Generally, entrance matting is designed for durability and can withstand heavy foot traffic, dirt, and moisture. Its lifespan depends on factors like usage intensity, maintenance, and quality of materials. Typically, high-quality entrance matting can last several years in commercial settings with proper care and maintenance.

How effective is entrance matting in trapping dirt and moisture to maintain indoor cleanliness?

It serves as the first line of defence against outdoor elements, preventing dirt, mud, and moisture from being tracked further into the building. This helps preserve the cleanliness of interior floors, reduces cleaning costs, and enhances safety by minimising slip hazards.

What are the main differences between solid wood flooring and engineered wood flooring?

Solid flooring is made from a single piece of solid wood, while engineered flooring is comprised of a top layer of real hardwood bonded over layers of plywood or fibreboard. Both can be sanded and refinished, solid flooring more so than engineered. Engineered flooring is more versatile, it can be installed in various environments. Solid flooring is also more susceptible to expansion and contraction with changes in humidity.

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